Shipping Policy

At CartWayy, we strive to deliver your orders in a timely and secure manner. This Shipping Policy explains how shipping works when you order products from our marketplace.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Methods & Delivery Time

We offer multiple shipping options based on your location and the product selected:

Standard Shipping: 3–4 business days

Note: Delivery times are estimates and not guaranteed. Delays may occur due to high demand, customs processing, or carrier issues.

Shipping Costs

Shipping costs are calculated at checkout based on item weight, shipping method, and destination.

Occasionally, we offer free shipping promotions on selected products or order totals.

Tracking Orders

Once your order ships, you’ll receive a tracking number via email.

You can also track your shipment by logging into your account and visiting the My Orders page.

International Shipping

We ship to most countries worldwide.

Please note:

International customers are responsible for any customs duties, VAT, or import taxes that may apply upon delivery.

Some countries may experience longer delivery times due to local customs procedures.

Delayed or Lost Packages

While we strive for on-time delivery, occasional delays may occur. If your package:

Has not arrived within the estimated time,

Appears to be lost, or

Is marked "delivered" but not received,

Please contact us at support@cartwayy.com within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

Incorrect Shipping Information

You are responsible for providing the correct shipping address at checkout. If an order is returned due to incorrect or incomplete address information, you may be responsible for additional shipping costs.

Split Shipments

Orders with multiple items may arrive in separate packages and at different times, especially if fulfilled by different vendors.

Contact Us

For questions about your order or our shipping policy:
📧 Email: support@cartwayy.com

🌐 Website: https://cartwayy.com